Where do you ship to?​

We offer free worldwide shipping on every order. All deliveries are handled by trusted global couriers like FedEx, ensuring your artwork arrives quickly, safely, and in perfect condition. 

Do I really receive a free canvas with each order?

Absolutely! Every order—no matter the size—includes a complimentary mystery canvas as a thank-you from our team to you.

Why are your prices so affordable?

At Canvas Castle, we’re committed to offering gallery-quality art at unbeatable prices. We believe everyone should be able to transform with stunning wall art without breaking the bank. 

Do you offer bulk or business orders?

Yes! We offer bulk pricing and bespoke packages for businesses, interior designers, and property developers. Contact us at support@canvas-castle.com to discuss your needs.
 

What is the quality of your canvases like?

Our canvases are made from a premium cotton/polyester blend—vibrant, durable, and built to last. We use fade-resistant, waterproof ink to ensure long-lasting color and detail.
 

Can I make a custom canvas with my own photo?

Yes, we love custom work! Simply send your image and preferred size/frame style to support@canvas-castle.com and we'll reply with a quote and payment link.

What frame options do you offer?

We offer a full range of styles—including Stretched Canvas, Framed Floating Canvas, and Self Assembly Frames. For more information, visit our Frame Info page.
 

Can you send the artwork ready-to-hang?

Yes! Our most popular formats—Stretched Canvas and Framed Floating Canvas—arrive fully assembled and ready to hang. See our Ready to Hang page for more.

Can I get a giant frame for sizes without a frame option?

Definitely. We specialize in creating custom giant frames at unbeatable prices. Just email our team for a fast quote
 

Do unframed canvases include a border for framing?

Yes! All unframed canvases include a 1.2” (3cm) mirror edge border—a repeated copy of the inner image—to allow for seamless framing.

What if my order arrives damaged or is incorrect? 
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While this is extremely rare, if your order arrives damaged or incorrect, simply send us a photo at support@canvas-castle.com. We’ll ship a replacement immediately—no questions asked!